RETURNS: IMPORTANT! ALL RETURNS REQUIRE THAT THE CUSTOMER CALL
US ON OUR TOLL-FREE PHONE NUMBER 1-800-435-1392 AND OBTAIN AN RMA
NUMBER. DO NOT RETURN PACKAGES TO THE RETURN ADDRESS LISTED ON THE
PACKAGE WHICH IS USED FOR SHIPPING ONLY. Returnable products have a 20% re-stocking fee
and original S & H costs.
(If your order
was sent with free shipping, we will deduct our actual
S & H costs, even if you did not pay for the shipping.) Request
for a return must be made within 30 days of the order date. All
returns require an RMA (Return Merchandise Authorization) number to
qualify for a refund. Call 1-800-435-1392 to request a RMA number. No
refunds issued after 30 days. Returned products must include all
original boxes, packaging, and accessories. If these items are not
included then an additional amount will be charged and subtracted
from the refund amount.
S&H costs, taxes, customs fees, and any additional fees are
non-refundable. If you receive free shipping from us, the S&H cost
will be deducted from the refund amount. Up to a 30% restocking fee
may apply for a product approved for refund. If you are approved, your
refund will be processed within three (3) business days*. (*Processing
time varies by each credit card company/ bank and will be reflected in
your account or statement accordingly.) If the package is sent back to
us by the carrier or customs officials, the purchaser is still
responsible for any additional return shipping cost and fees, and they
will be deducted from the refund amount. A 20% restocking fee will be
applied to orders returned in original condition by the carrier or
customs officials as "unclaimed", "refused", "unable to deliver",
"incorrect address or name", "no response after few attempts made to
deliver", or "illegal to import".
All returns must be shipped via trackable shipping service. We cannot
be responsible if we do not receive your returned product.
Unfortunately, we cannot provide return shipping labels due to all
returns being unique. Shipping costs must be prepaid by the customer.
If the product is damaged during return shipping, the shipper is
responsible for filing an insurance claim against the carrier. We
highly recommend insuring your return shipment.
IMPORTANT: Any orders that are cancelled by the purchaser
after the orders have been processed, packaged, and/or shipped, will
be charged $90 or 3% of the order amount cancellation\re-stocking fee.
This is due to the new COVID regulations that require all shipping
boxes and packaging materials be destroyed and not reused.
The Water Vortex Magnetizer, all
Imprinting Plates, and the Quantum Entanglement Generator are energetic in design and use, and therefore cannot
QuantumBalancing.com - EMR Labs LLC